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Q: How do I get started? |
A: Simply contact System Force on 0845 862 0066 and we will arrange the rest. |
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Q: How much does it cost? |
A: From just £5 per month. Billing is based on storage space used, see schedule. |
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Q: I already backup my files on tape, so why do I need Store I.T.? |
A: Tape systems can be reliable, but require a high level of ongoing maintenance to guarantee reliability
and integrity. In addition, most users store their backup tapes onsite with their computer, so you're not
protected in the case of theft, fire, or other natural disaster. |
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Q: How are my files transferred? |
A: Your files are transferred electronically via an ESD. Before your files are sent, they are compressed and
encrypted for security purposes. |
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Q: How secure are the encrypted files? |
A: We use some of the strongest encryption technology available. |
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Q: Can I backup multiple Servers? |
A: Yes. All Servers under the same master account share the storage allotment and are billed on a single invoice. |
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Q: How long will my backups take? |
A: High-speed Data Systems ensure that your backups are completed as fast as possible. The length of each backup depends on the amount of data being backed-up and your own server connection speed. A typical backup takes around 60 minutes. |
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Q: Where will my files be stored? |
A: Your files will be transferred to our secure servers, which are protected by on-site security and have restricted access. We utilize a state-of-the-art storage area network and redundant storage components to ensure the security, accuracy, and availability of your data. |
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Q: How often will my computer are backed up? |
A: As often as you want, because you set a backup schedule that works best for your company. |
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Q: How much data can I back up? |
A: As much as you want. You will be charged based on your pricing plan and the actual amount of compressed data that you store. |
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Q: How difficult is it to retrieve my data? |
A: It couldn't be easier. Contacting System Force, you simply tell us the information you want to restore. We can restore one file or your entire data set. |
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Q: Is there any charge for retrieval? |
A: No. You can retrieve as much data as you want, as often as you want. |
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Q: How difficult is it to retrieve my data? |
A: It couldn't be easier. Contacting System Force, you simply tell us the information you want to restore. We can restore one file or your entire data set. |
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Q: Do I need any special equipment or software to use the service? |
A: Just a computer running any recent version of Windows, and a USB Port. |
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Q: I have a large hard drive. Won't I need a lot of storage space? |
A: No. Users generally need to backup only their data files, not program files. |
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Q: Do I need any special equipment or software to use the service? |
A: Customers pay in advance for each month they use our service, so they can simply choose not to renew the service at the end of the annual period. As soon as you cancel all data will be deleted and will be made non-recoverable. The service cannot be cancelled within the first year. Data storage requirements are discussed, and space is allocated on the server, for this period of time. |
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